Berny Alvarado

VP, IoT & Engineering | Volteo Heredia, Costa Rica
Berny Alvarado


Experienced leader in the information technology and services industry. Skilled in IoT, Automation, Service Management, Computer Science and Agile Methodologies. Berny holds a Scientific Master in Computer Science (MSc) from Tecnológico de Costa Rica and recognized as ServiceNow MVP (2016-2018).


Parallel Session | Congress Enabling IOT

EI-10 – Simple and Smart Experiences: Bringing Service Management to IoT

Christopher Timmins
Christopher Timmins Intel Corporation Director of Marketing
Berny Alvarado
Berny Alvarado Volteo VP, IoT & Engineering

31-10-2019 12:55 31-10-2019 13:40 Europe/Madrid EI-10 – Simple and Smart Experiences: Bringing Service Management to IoT

The Internet of Things is the information systems revolution of our generation.  Every company needs to be thinking through service management requirements and opportunities for IoT. While many focus only on the deployment of IoT devices, few still understand what represents the right management of these devices through its lifecycle. This session explores best practices for delivering best in class IoT implementations with great service management behind it.  Learn how to build enterprise ready, service manageable IoT.  Understand how IoT can open new doors for service management.

Room 1
Thu 31 12:55h - 13:40h Room 1

Pedro Mier

Pedro Mier holds a degree in Telecommunications Engineer ing from the Polytechnic University of Catalonia, MBA from ESADE and PADE from IESE. He is currently President of AMETIC (Association of Electronics, Information Technology and Telecommunications Companies of Spain), Shareholder and Chairman of the Board of Directors of TRYO Aerospace & Electronics, Board Member of the Premo Group and Committee of CTTC. member of Space Angels Network and Member of the Sc ientific Advisory