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- DIGITALIZING INDUSTRIES
Barcelona - 29-31 OCTOBER 2019
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Charlie Isaacs

Salesforce

Sessions

17:25h
Congress Artificial Intelligence & Cognitive Systems Forum

AI-12 – Improving Customer Experience through Context: Real Connected Infrastructure Implementations

Charlie Isaacs Salesforce
Nicole Coughlin Raimundo Town of Cary, North Carolina Chief Information and Marketing Officer
17:25 18:10 Europe/Madrid AI-12 – Improving Customer Experience through Context: Real Connected Infrastructure Implementations

The city of Cary, North Carolina has leveraged IoT and sensors to raise the level of their citizen experience. This session illustrates how this was implemented and demonstrates real data being generated from Cary. You will see sample connected building data and how the sensors within the buildings can be used to provide proactive service and support for building tenants. Discover how AI is leveraged for predictive and prescriptive service and support.

AI Forum - Room 7
17:25h - 18:10h AI Forum - Room 7
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