BC-11 – How Blockchain Technology Helped Citizens to Use and Pay Mobility Services – Real Use Case from Madrid´s Mobility Ecosystem

In Madrid, as in any other big city, the combination of public and private mobility services promise to provide citizens new ways of transport that could help to reduce the number of cars in the city. One important friction point for citizens to start using mobility services is that each service require an independent "onboarding" in the operator "APP" to be able to use the service. This session will explore the easy and unique "onboarding" citizens can use to pay for mobility services in Madrid without using/downloading the operators apps. Thanks to blockchain technology, the mobility ecosystem can authenticate and validate users, register transactions for payments and shared operational data between the different participants, facilitating the access of citizens to their services maintaining citizens data privacy.