M4 – Realistic Roadmap for getting SMBs’ Smarter
- 16:25 - 17:10
- Room 1
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Attendees will learn how we integrated AI and IoT in repair & maintenance, with examples from connected Transportation & Industrial equipment. The key value comes from discovering intent behind IoT data and correlating with complaint, cause and correction data. Enterprise-wide ROI can be achieved by democratizing expertise, enhancing servicing metrics from call center dispatching to field service to quality engineering.