AI21 – Operational Efficiency: AI Methodology to Discover Usable Intent Behind IoT Data
- 11:30 - 12:15
- Room 7
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Attendees will learn how we integrated AI and IoT in repair & maintenance, with examples from connected Transportation & Industrial equipment. The key value comes from discovering intent behind IoT data and correlating with complaint, cause and correction data. Enterprise-wide ROI can be achieved by democratizing expertise, enhancing servicing metrics from call center dispatching to field service to quality engineering.