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Parallel Session

EI-10 – Simple and Smart Experiences: Bringing Service Management to IoT

Congress Enabling IOT

Thursday 31, 12:55h - 13:40h
31-10-2019 12:55 31-10-2019 13:40 Europe/Madrid EI-10 – Simple and Smart Experiences: Bringing Service Management to IoT

The Internet of Things is the information systems revolution of our generation.  Every company needs to be thinking through service management requirements and opportunities for IoT. While many focus only on the deployment of IoT devices, few still understand what represents the right management of these devices through its lifecycle. This session explores best practices for delivering best in class IoT implementations with great service management behind it.  Learn how to build enterprise ready, service manageable IoT.  Understand how IoT can open new doors for service management.


The Internet of Things is the information systems revolution of our generation.  Every company needs to be thinking through service management requirements and opportunities for IoT. While many focus only on the deployment of IoT devices, few still understand what represents the right management of these devices through its lifecycle. This session explores best practices for delivering best in class IoT implementations with great service management behind it.  Learn how to build enterprise ready, service manageable IoT.  Understand how IoT can open new doors for service management.

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