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Parallel Session

AI-12 – Improving Customer Experience through Context: Real Connected Infrastructure Implementations

Congress Artificial Intelligence & Cognitive Systems Forum

Wednesday 30, 17:25h - 18:10h
30-10-2019 17:25 30-10-2019 18:10 Europe/Madrid AI-12 – Improving Customer Experience through Context: Real Connected Infrastructure Implementations

The city of Cary, North Carolina has leveraged IoT and sensors to raise the level of their citizen experience. This session illustrates how this was implemented and demonstrates real data being generated from Cary. You will see sample connected building data and how the sensors within the buildings can be used to provide proactive service and support for building tenants. Discover how AI is leveraged for predictive and prescriptive service and support.


The city of Cary, North Carolina has leveraged IoT and sensors to raise the level of their citizen experience. This session illustrates how this was implemented and demonstrates real data being generated from Cary. You will see sample connected building data and how the sensors within the buildings can be used to provide proactive service and support for building tenants. Discover how AI is leveraged for predictive and prescriptive service and support.

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